Introduction

Soulcation ("we," "our," or "us") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our platform, including our website and services. By using Soulcation, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information: Includes your name, email address, phone number, and payment details when you register, book services, or create listings on our platform.
2. Usage Information: Details about how you interact with our platform, including pages visited, features used, and the time spent on our website.
3. Location Data: We may collect information about your location to provide relevant services and enhance your experience.
4. Device Information: Information about the device you use to access our platform, such as IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

1. Service Provision: To process bookings, manage accounts, and provide customer support.
2. Personalization: To tailor content, offers, and recommendations based on your preferences and behaviour.
3. Communication: To send you updates, promotional materials, and service-related messages.
4. Security: To monitor and improve the security of our platform and prevent fraudulent activities.

Sharing Your Information

We may share your personal information with:

1. Service Providers: Third-party vendors who assist us in providing services, such as payment processors, marketing partners, and IT support.
2. Legal Compliance: When required by law, regulation, or legal process, we may disclose your information to government authorities or other relevant parties.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights You have the right to:

• *  Access and update your personal information.
• *  Request the deletion of your personal data.
• *  Opt-out of receiving marketing communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our platform, enhance user experience, and deliver personalised content.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy regularly to stay informed about how we protect your information.